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Monday, April 15, 2013

40 new ideas in Oslo University Hospitals competition!

40 new ideas are received by The Clinic of Innovation in our hospital's innovation competition!

The  Innovation Committee of our hospital will present the three winners Friday 19. April at the weekly multidisciplinary scientific meeting at Ullevaal Hospital, where the winner of the best Medtech idea will be handed out by our tech transfer office, Inven2.

It is amazing and very promising to see the many talented and creative people of Oslo University Hospital. The Clinic of Innovation is looking forward to help develop the ideas into blossoming projects and innovative solutions!

Friday, December 21, 2012

Tuesday, December 18, 2012

Move that Well!

Tuesday December the 18, the "Wishing Well" will be moved from the Cancer Centre at Ullevål Hospital to the Radium Hospital.

We hope that many patients and their families will put their wishes in the well. 

The hospital's wish is that patients feel we take their suggestions and wishes seriously!

Thanks to all of you who have submitted your wishes

Thanks to all of you who have submitted your wishes into the "Cancer Center wishing well" at Ullevål hospital.
By the wishing well: Mona Eggen, Tone Yrvum and
Mona Helén Rønningsen

So far this week, we have received 51 wishes in the well, and the week is not yet over!

There have been many great wishes – some that should be easy to grant, and others that will require a little more work. All the wishes are about improving patient services at the hospital, the Cancer Center, and the transportation to and from the hospital.

The Clinic of Innovation will deliver all incoming wishes to the management at the Cancer Center, and bring the wishes regarding patient logistics into the two innovation projects we start in January:

1. "If the patient decided - diagnosis and treatment of suspected breast cancer" and
2. "Logistics related to radiological services - measures to streamline the service for cancer patients"

The vast majority of patients who have submitted their wishes into the well, also said that they are willing to be contacted to be the voice of cancer patients in the projects! We depend on these voices to ensure good patient experiences in our hospital.
Thanks to all of you! Next week we’ll move the wishing well to the Radium Hospital.
We also remind you that everyone who does not have access to the wishing well, can always and at any time submit their wishes to:!

Thursday, December 6, 2012

Put YOUR wish in the wishing well...

Have you ever wanted to throw a wish into a wishing well ... and getting your wish granted?

Oslo University Hospital has recently increased the focus on the patients' experience of our hospital services. Two innovation projects are in process at the Cancer Center, where we attempt to involve patients.

For two weeks from Thursday the 4th of December, the patients at the Cancer Center at the Ullevaal Hospital have the opportunity to put their wishes in the hospital "wishing well" that stands at the main entrance to the Cancer Center.

The hospital believe that it is vital to many, if not most of our service improvement efforts, to let the patient's voice be heard and recognized as a an inspiration for change. It is, after all, the patient and their family members who experience the problems/challenges of our health care services, and know how they want it to be. It is ultimately for them that we change.

Together with the Cancer Society, Oslo Medtech and Inven2, the Clinic of Innovation has put focus on the Cancer, Surgery and Transplant Department in our hospital. One of the activities is to get input from patients through the wishing well.

The Clinic of Innovation will collect and record all the wishes that are being placed in the well, and will present these to the Cancer Center's management. We’ll also assist the department in selecting the wishes that the hospital may be able to fulfil. We hope there will be as many as possible.

The wishing well is borrowed by NRK and were used during the making of this year's Christmas calendar program. We thank the Norwegian Broadcasting Corporation for the lending it to us!

Monday, December 3, 2012

Dream Team Innovation

- Let's put the Innovation Dream Team together and ensure that we make the most out of important match balls.

For those of us who like sports, the handball girls are exemplary. They might be a little slow out of the gates sometimes, making us all feel a little nervous. But then, just as we’re about to give up hope, they deliver. Impressive – and great fun to witness their success!
What does it take to put teams together that create success?

We can learn a lot from team sports, there is always an individual and group perspective behind every great team effort.

Health care challenges can be resolved if smart people put their heads together. Private and public organisations need to feel able to play together, and for all the various health care institutions to have one field we can play together on. Yes, we need the Knowledge Centre, Directorate of Health, Ministry of Industry, Ministry of Health, the Research of Norway and Innovation Norway. But it’s also necessary for the various hospitals to talk and share challenges, and that the community health services feel that they can join.

We offer coaches - but need players - and a place to train. Are you in? - Kari K

Monday, November 26, 2012

Innovative freshful delights

My dream is an innovation institute where the most tempting ”freshfood delights” of innovative improvements could be viewed, shared and enjoyed.

While in general, the quality and supply of semi-finished and off-the-shalf goods gets better and better, there is an increased demand for tempting fresh food deligths…. To the benefit of the commercial sector such as the Norwegian salmon inudstry, that so far has succeeded in improving the nutritional value of both the industry and our nutritional standards. An excellent example of the value of innovative Norwegian heads.

Health care needs innovation. It is now on the agenda, with great help from the NHS in England, who put focus on innovation. But the question is: how do we succeed making innovation is an arena for true sharing - where interaction, regional boundaries, management levels and lines between business and the public sector do not store and ripen semi-finished goods so long that the dust grows and the products become out of date?

I have several reflections on the matter after years in charge of Innovation at Oslo University Hospital. To implement innovation - not just keeping it at a rhetorical level – requires an entrepreneural effort. But fortunately considerable innovative acitivity is currently taking place regarding important hospital issues such as waiting times, cancer treatment organization collaboration between hospitals primary health care. That enables collaboration with industry on the upcoming new aspects of health care.

Innovation should be a NODE function with several tools to share innovative solutions and serve them as fresh and tempting goods  to all public health care stakeholders i what we urgently need. All health care regions are hereby invited, municipalities and the health care services. Further, the research council and Innovation Norway are needed ingredients in our effort...
How do we best create a showpiece together - no pressure to buy - filled with fresh temptations? - Kari K

Thursday, November 15, 2012

Health price from Inven2

Do you have an idea for a new health-related product or service?
100,000 NOK

Deadline for submissions is 20 november!

Monday, November 12, 2012

Workplace creativity

What environments facilitate creativity? A recent Swedish survey of entrepreneurs has found that new and creative ideas do not appear while you’re at work. 

On the contrary, economist and author Jon Morten Melhus documents that situations where you free yourself from routines and obligations is mandatory for inventions to blossom!

Photo: Google headoffice 
So what are the creative opprotunities for our 20,000 employees at Oslo University Hospital - any room for playfulness and innovation at work? Most of us do routine work in oldfashioned white-walled hospital wards and with ”historical” furniture. 

Would we becreative if our surroundings were different?

According to Jon Morten Melhus the answer is yes; a whitewalled environment is uninspiring and opposes workplace innovation.  In the Norwegian newspaper Aftenposten yesterday, a study confirms that the majority of creative ideas are born outdoors when you’re concentrating on something completely different!

Photo: Google headoffice
At our hospital we are facing a demand for an almost complete ”make-over” the next 15 years, as old buildings will be replaced by new ones and we are in the middle of a huge reorganization. We suggest that creativity and innovative solutions should fill our new hospital – and hopefully its inspiring surroundings! 

In the meantime, let us meet over a cup of coffee during working hours – a simple way of joining each other company – and – according to the above study, a great way to share innovative thinking and and creative ideas. Just remember – contact us at the Clinic of Innvoation for the idea outcome!

Thursday, November 8, 2012

Keeping organized

It is important to get an overview of the current workflow before implementing changes.

The Clinic of Innovation has several ways to obtain such a view - whether we map the process flow ourselves - or use service designers. Common to both strategies is that you work closely with staff and patients to identify bottlenecks and problem areas. It makes it easier to implement changes that will make a difference in everyday life in health care. It is important that the change has benefits for patients, families, staff and the hospital.

This is why The Clinic of Innovation focus on cost-benefit work. The purpose is to ensure quality in the innovation projects. We will make possible adjustments and optimize solutions - and prevent full-scale implementations that do not demonstrate value. To do this, we are dependent on the willingness and ability to carry out pilot studies in relevant departments. Therefore, feedback from staff, patients and their families is essential.

The role of The Clinic of Innovation is to facilitate and assist employees with ideas that can improve health care.

Monday, November 5, 2012

Patient treatment is like clockwork

Patient treatment is like clockwork: it depends on each individual part doing its job. We put our trust in good communication between the people who know where the shoe pinches and those who point out the direction to go.

In the olden days, the clock was essential to follow the time. The sprockets and their interaction - key players. A small mistake could stop the clock. But it was possible to repair it - by skilled professionals.

The patient is the core of all hospital operations. Common to all those who handle unconscious patients, damaged patients and cancer patients, is the wish for the team to work. The patient should experience a whole - that the "machinery" runs like clockwork.
The dream in a complicated health care is exchange without difficulties. - Kari K

Monday, October 15, 2012

Good news of no use?

A burning desire: that employee commitment and effort gets their rightful space in the media - and that the correct information is not rewritten on the way out of the hospitals ...

Close together in a ring. Muttering from ear to ear. The whisper game. One of my favorite childhood games. Always exciting to hear what the original story had become as it had moved through whispers from the first to the last person in the ring ...

I often have the same feeling inside the hospital. The agenda is set by the media. The good stories - patients' feedback and employee engagement – do not reach the outside world. In journalism good news might as well be synonymous with nothing new? Who is then supposed to help us? I'm just asking.

Meanwhile - a rose to the Division of patients and relatives education. They’ve put focus on how we can create trust and good conversations - see their story:

- Kari K

Monday, September 10, 2012

One for the enthusiasts!

The Sunday edition of the newspaper Aftenposten writes of enthusiasts in the workplace. People who can both annoy and thrill others with their extra energy.

It's hard to imagine Oslo University Hospital with its 20,000 employees, without enthusiasts. Everywhere in our great hospital are enthusiasts who really put in the little extra, which mean a lot to the patients they encounter and their associates.

Who are these people who are full of energy and enthusiasm – those who look like they have a motivation and drive unlike others?

I know some enthusiasts, and what characterizes them is their passion for their work, and their dedication and genuine concern for their fellow man. They have an unshakeable faith that something can be done to improve life for their colleagues, and unlike the rest of us who only think that we should have done something extra, they take responsibility and focus on implementation!

Have you ever noticed how a grey and heavy day at work can be light and positive when you meet a colleague who lives for their work or brings the little extra - and how contagious this optimism and cheeriness can be?

The health care sector needs all enthusiasts in pursuit of the healthcare services of the future! Take good care of them - enthusiasts also need recognition and encouragement!

Turn back time

The office of the Clinic of Innovation is located in building 2 at Ullevål hospital. The building is from 1920 and was used as a residence for sick sisters who were in training while working in the hospital.

We who work here today often think of what it must have been to work as a nurse in 1920 or in 1887, which was the year it all started. Wednesday 5th of september we almost experienced turning back time.
Ullevål Hospital celebrated its 125th birthday and invited people to the birthday celebration in the museum. The museum is housed in Building 24 and is one of the oldest buildings left.

We were greeted by uniformed guards and great nurses in uniforms from the time period. Apple juice, cakes and fruit was served. We got a tour of the museum by Sidsel Lundin, who told us about the hospital's development from 1887 to the present day.

Rolf Kåresen informed about a newly established website:
www., a website where you collect digital interviews and photo material from our various hospitals locations. Paul Linnestad put us back in Christiania in 1800 to really get us to see how much Christiania and Oslo has grown in size over these years. Sidsel Lundin told the nurses' history.
It's sometimes nice to stop and look back to appreciate what we have today, and actually dare to be a little proud of the development from 1887 to 2012!
The link shows you an overview of Oslo University museums.

Tuesday, September 4, 2012

An innovative gear

«The difficulty lies not in getting new ideas, but in escaping the old ones, which branch off to every corner of the mind.» John Maynard Keynes

Lone Frank wrote in Morgenbladet last Friday: «Be a bit creative!» She believes that «creativity» is tomorrow's ultimate plus word and is well linked with «innovation». In the article, she points to research that has been done around the theme of innovation and creativity.

What do you attribute to the concept of creativity? Are all of us, deep down, creative? To many people, creativity means being artistic, and as few people define themselves as artistic, they then believe that they’re also not creative!
Professor Lene Tanggaard Pedersen from Aalborg University, has established a Center for Creative Research that looks at the concept of creativity linked to innovation.
«Today, creativity is seen as renewal. And that means that one has the ability to see new links and contexts, analyze new ideas and not least see practical opportunities and being able to put ideas into action."
What characterizes a creative person?
  • Good at seeing new links and contexts
  • Good at analyzing and investigating new ideas and assessing which are the most fruitful
  • Good at seeing practical opportunities, translating ideas into action and realizing which ones will get attention and support.
  • Access to creative practice
She believes that the key to workplace success of innovation efforts are:
Valuing employees' expertise and their intrinsic motivation.
Making sure that the right people are put together, people with expertise and personalities go into a higher unity.
Give them tasks that stretch the individual's abilities, but not too far.
Introduce strategic goals that do not change constantly, and finally:
Give them freedom to decide how the goal can be reached!

Simple? Yes, maybe? Best of luck!

 Mona Rønningsen, (freely after reading the article in Morgenbladet and
website of the Center for Creativity Research)

Friday, August 31, 2012

Does it matter what we call the baby?

The innovation department gives advice and assistance to other hospitals as they are developing their own strategic documents on innovation.

These days, we are assisting the South-East regional health authority in their quest to develop an action plan for innovation in the region.

Because innovation is a broad concept and the literature is unambiguous in its definition and the concept of innovation is forever evolving, you often end up discussing definitions and the true meaning of words.

The innovation department and the Clinic of Innovation want to emphasize that it’s not important what you call it, but what you get out of it.

Innovation is about making things better for someone or something, whether it is based on an existing need or if it creates a need in the process by making people more aware of their surroundings and allowing them to dream.
If you wish to change or improve, or have a new invention that can help improve health care, please contact us! or

Tuesday, August 28, 2012

Sustained cooperation across borders

Our Scandinavian EU-funded innovation cooperation with Aalborg Hospital and Sahlgrenska Hospital from 2009-2011 have created a lasting relationship.

Even after the formal conclusion of our EU cooperation in March this year, we have continued working with our Swedish and Danish colleagues that have relevant connections to health care innovation.

Exciting knowledge sharing continues these days with our partners from the Aalborg Idea Clinic.

We`ve learned that being open and sharing our knowledge and utilizing our great networks is extremely valuable to driving health care innovation forward!

Friday, August 24, 2012

How do you create a culture for innovation?

We are plased to receive many good and creative inputs from several members of the hospital staff. But how do we reach them all?

"An innovative corporate culture is one that supports the creation of new ideas and the implementation of those ideas." (

The Clinic of Innovation now attempts the challenge of creating an innovation culture in Oslo University Hospital, with the goal of spreading innovative thinking, increasing the number of ideas and not least, making a difference in health care by implementing the most useful ideas. We have brought together several bright minds in our network who can give their inputs on how to begin this process, with the aim of finding a way to communicate the purpose and importance of innovation in health care.

Wednesday, August 22, 2012


Fun? Well… - Necessary? Yes!
We in the Clinic of Innovation know how important innovation is for health care, but does everyone have the same understanding of what innovation is and what it is good for? Hm ... skeptical.

To encourage a greater degree of creativity and innovation in Norwegian health care, all hospitals shall now report how many innovation projects they are working on, and various initiatives that have been put in process to create an innovation culture in their hospital.

In 2011, the Ministry of Health and Care Services commissioned the regional health authorities to create national innovation indicators that includes all forms of innovation - new products, processes and services. The South-East health authority led the work.

The Innovation Unit at Oslo University Hospital, which assists the South-East health authority when it comes to innovation, had the honor of writing the report.

The proposed new national indicators for innovation in health care is approved and apply now for 2012.

The report is available in Norwegian on our website. Happy reading! (See link below)
Report: Proposed new national indicators for innovation in health care
Oslo, September 2011 on behalf of the Norwegian Ministry of Health and Care Services

Monday, August 20, 2012

Birthday guests

We celebrated our birthday with balloons, tents, cakes and coffee in the sun. Those who stopped by were also given various clinic-of-innovation gadgets that they may use and appreciate in their everyday lives.

Andreas Moan and Kari J. Kvaerner,
the “father and mother” of the Clinic of Innovation.
Andreas Moan and Kari J Kvaerner was, naturally, present. They established the Clinic of Innovation five years ago. Back then, Andreas Moan was the director of research at our hospital and Kari J Kvaerner was the innvation director at Medinnova.

Today, the Clinic of Innovation is the operational unit for the Innovation Unit at Oslo University Hospital. Andreas Moan is currently head of development and Kari J Kvaerner is the leader of the innovation department. Both are still very much focused on making Oslo University Hospital into a leading and innovative hospitals in Europe.
Thanks to all our birthday guests who stopped by our booth and took the time to read the posters and let us talk about all the great innovation projects that have already been initiated in the hospital. Especially thanks to the patients and relatives who stopped to share their experiences. We will bring this into our continuing effort to improve our hospital’s services.
Monday, Tuesday and Wednesday, we’ll visit Rikshospitalet, Aker hospital and Radiumhospitalet.

Friday, August 17, 2012

Happy birthday to us!

Today, we celebrated ourselves! We are 5 years old and look forward to continuing our important work together with hospital staff, patients and their families, with the aim of improving today’s health care!
We invited hospital staff, patients and their families to celebrate with us today. We spent hours talking to anyone who was intereseted. Today, we were located outside the main entrance of one of our locations, Ullevål, and monday-wednesday next week we’ll do the same at Radiumhospitalet, Rikshospitalet, and Aker sykehus – which are all parts of Oslo University Hospital. Those of you who find yourself in the vicinity of these locations – come by for a chat!

Wednesday, August 15, 2012

Evaluation of Innovation Projects

The Clinic of Innovation at Oslo University Hospital welcome ideas and challenges from everyone. Our goal is to increase the number of implemented innovations.

Before we implement new or improved services in health care, we must be sure that the change leads to increased value or makes a positive difference for patients, their relatives, employees, the health service or the community.

The Clinic of Innovation provide advice and help those who come up with an idea to specify desired goals, identify existing similar products and/ service solutions, and apply for financial support to make pilot testings possible. We measure relevant indicators along the way and at the end of the pilot project. We measure the value of innovation in small scale. We use different approaches: interviews, cost analysis, look into environmental concerns, and consider logistical challenges to ensure that we don’t just "move" the problem somewhere else. We work with statisticians and health economists.

We make an effort to make sure that the hospital's innovation projects are visible - in the social media, presentations and in digital stories. We want everyone who are interested to know what we do, and to be a part of our experiences as we work on health innovation in Norway's largest hospital.
After pilot testing some of the best ideas we recieve or find, we deliver a final report where we illuminate the problem, as well as the results and the methods used. The final report can be used in leadership decision making.

The Clinic of innovation is 5 years old!

"Happy birthday to us!"
Five years ago we said: "The Clinic of innovation is open to anyone who has ideas about how the hospital’s services, processes or products can be improved. We believe that the Clinic of innovation may be a meeting arena and act as an interpreter to stakeholders, as it is driven by staff with experience from both the private and public sector. We offer assessments, diagnosis, treatments and follow-ups. At the same time, our Clinic of innovation works on spreading information about the importance, benefits and joys of innovation."
Today, five years later, it’s nice to see that we can say almost exactly the same as we did. We’ve not yet reached all the goals we have set for ourselves, and so have much more to accomplish in the future. The Clinic’s and our hospital’s big challenge this Autumn is to move towards establishing a culture for innovation in our hospital! Both a demanding and challenging task! But wait and see, because we have some excellent ideas on how to inspire more employees into having an even greater focus on innovation!
Our birthday is Friday the 17th of August and is marked by a tent on the grass outside the tower building at Ullevål Hospital between 11am and 13. We serve cake and coffee to those who come and see us. Maybe you have time for a chat as well?

Friday, June 29, 2012

Have a great summer!

The Clinic of Innovation wish all our cooperation partners and blog readers a great summer!

We close the clinic in July, in order to collect our strength in the sun rays we can find, in the hope of charging our batteries before an exciting fall season begins!

Have a great summer!

Wednesday, June 27, 2012

The Clinic of Innovation goes mobile!

This past week, the Clinic of Innovation have focused on how we can improve our web service for reporting ideas and how we can make it available from your mobile phone ...

Do you want to help design the mobile version of We want your input on how the Clinic of Innovation should be designed for smartphones. By filling out the survey below, your contribution may become a reality.Share your creativity with us! All contributions have a chance of winning a universal gift card valued at NOK 500. Are you our lucky winner? You’re welcome to participate, and your feedback will be highly appreciated!

In advance, thank you for your help!

Tuesday, June 26, 2012

Haukeland University Hospital is considering opening its own innovation clinic

The Bergen city newspaper recently wrote about Haukeland University Hospital, which is considering opening its very own clinic for ideas.
Photo: Haukeland University Hospital
Although the hospital in Bergen and Oslo University Hospital are different in both size and operation, we basically face the same challenges. The Clinic of Innovation in Oslo has 5 years of experience, and we have acquired a great deal of expertise in the field of health care innovation.
We are in favor of knowledge sharing and the recycling of good ideas. Therefore, we wish to share our innovation clinic concept with other hospitals.
There is great optimism at Haukeland about the establishing of its own innovation clinic. The final decision will be made this autumn. We know that there are many people who have great energy, knowledge and enthusiasm that are capable of getting an ideas clinic in Bergen up and running.
We're cheering for you, Haukeland, and we’ll give you our support and share our experiences!

Here is the article in the Bergen city newspaper (in Norwegian):

Friday, June 22, 2012

What do we mean by an idea?

The Clinic of Innovation is requesting ideas that attempt to answer the question of how the hospital can be improved.

But what do we mean by “idea”? A thought, opinion, belief or perception? Or is it an invention that can be patented?

The hospital provides health care services. When the Clinic of Innovation requests ideas, we also welcome questions and challenges that have no ready-made solution.

Is this the best solution?
Our experience shows that all solutions should go through a maturation process. Is this the optimal solution? The hospital is large and offers a variety of health services, and they are governed by approved procedures and routines. A change may have big consequences. It is therefore important to conduct a thorough investigation before we begin pilot testing the idea.

Who will benefit from the change?
The Clinic of Innovation welcomes ideas and assesses the needs, scopes, risks and value before establishing the idea as an innovation project. Is this doable and it is an improvement? Will other departments be affected? Will the patients and employees benefit from the idea?
We do not change for change's sake. Our clinic evaluates projects systematically in order to demonstrate the project's progress: Are we achieving what we wanted? Was the end result as we expected, and if yes - how do we share this with others?
We share our experiences along the way.

Send your idea to us at: or e-mail:

Wednesday, June 20, 2012

The users know best

From April to May this year, the Clinic of Innovation conducted a pilot study at the maternity ward A and B at Ulleval. The aim was to test super-absorbent disposable sheets, designed by former nurse from Skien, Astrid Skreosen.

A few weeks ago, the Clinic of Innovation interviewed 20 of the staff in the maternity ward - both nurses and midwives.

Photo: Smiling colleagues at maternity ward A - Ullevål
The aim of the interviews is to find out what the employees think of the product as they use them in their everyday life in the maternity wards. The results of the interviews can be used as decision support by managers when they decide on new purchases of equipment for the department. It can also provide the entrepreneurial firm valuable feedback that may help in the further developing of the product.

The Clinic of Innovation would like to thank the maternity wards for their effort! After observing their work from the sidelines, we are impressed with the attention and care they provide for their patients, both big and small.

Monday, June 18, 2012

Hidden talents

There are many hidden talents among employees in our big hospital. Oftentimes, you will come across a talent by chance, as we did when we visited the “Big Auditorium” at Ullevål hospital to check the technical instruments before a meeting.

There, behind the piano, sat orderly Magne Saga Foss. He could tell that he used all his spare time to play on the beautiful instrument that is donated to Oslo University Hospital by a generous donor.

When we asked him if he would consider playing for an audience, his answer was immediately YES. Very courageous. Ever since, Magne has opened the weekly Friday meeting at Ullevål between 07:30 to 8:00, except the few occasions he has been busy with auditions. This fall he is a student at the University of Oslo. The Friday Meeting audience has appreciated the moments filled with beautiful music, when we have been able to relax and let the weekend sink in peacefully. Magne will be thoroughly missed.

Now, it remains to see if there is new talent out there in the hospital who would like to address the legacy of Magne?
Contact us:

Friday, June 15, 2012

Jazz – masters of improvisation!

Jazz music is improvisation put in a system. In service professions, improvisation is also a part of everyday life, we just don’t call it that. But can we use it more consciously - now that we know what it is?
The Clinic of Innovation participated in an event initiated by the Norwegian Research Council where the professors and musicians Bjorn Alterhaug (bass) and Jon-Pål Inderberg (sax) were both lecturers and musicians.

We listened to good music, with and without improvisation, and learned that the word improvisation can be defined as experience-based intuition. We got a "recipe" on what needs to exist in order to improvise successfully:
A large dose of experience
Passion (for what you are doing)
Trust (in yourself and those you improvise together with)
Security (in yourself and others)
Tolerance (generosity for their own and others' mistakes - make each other better)
and Well-being (enjoy each others company)
The panel consisted of the two musicians and professor Tore Hansen (University of Oslo), associate professor Hanne Christensen (HIOA) and Professor Anders Lohne Lie (Police Academy). The panellists spoke about their own experiences in the workplace about how improvisation is used in their own professions. The joint conclusion was that as improvising is about deviating from fixed procedures / practices, one must know what one deviates from. One can not improvise without a good foundation of basic knowledge, or as musicians say, the best improvisors are those who practice a lot at home.

Wednesday, June 13, 2012

Innovation or a miracle?

- Humor and creativity are good medicine for us in health care...

The dose of the day comes from a good friend:
Are anyone tired on a Wednesday morning?
Attached is a new test for use in the new “agreement of inclusive working conditions”. -Kari K

Tuesday, June 12, 2012

Thinking ahead together!

With sunshine and blue skies, and the control tower at Gardermoen airport as a good metaphor for lofty thoughts, we finished last week with a day meeting with colleagues from the regional health authorities of Health Bergen HF, Health West ICT and the Inland Hospital.

We have shared good and bad experiences along the way and now believe that the Clinic of Innovation concept is ready to be shared with other hospitalsWe promise to also provide counseling. 

New national innovation indicators were introduced this year, and to achieve increased innovation in Norwegian health care, everyone will now be required to report on them. On Friday, we gave the participants a challenge: Can we create a joined national database for the registration of existing and new innovation projectsCan those of us who are engaged in innovation in health care lead by example and show that Norway is capable of agreeing on a national database of health innovations?
See, it is our great challenge! We’ve started thinking together, we think new thoughts and plan the future together, and optimism prevails!
You can find our presentation from the meeting here:

Monday, June 11, 2012

Increased safety – for whom?

Theme 3 Innomed conference:
Is welfare technology moving in the direction of becoming help tools for family members, rather than tools for the dementia patients themselves? Could we focus on both, and how?

Have we become more concerned with finding ways to address the relatives’ concerns, rather than focusing on finding out the patients' own needs?

Service designers attempt the difficult task of involving users with cognitive illnesses (see an example project at 

However, there are ethical challenges of user involvement in projects that deal with improving services for dementia patients, and it is a challenging group to engage in innovation processes. But what value and what price does such involvement have - for society and for the individual? Can we and should we involve people with dementia - and how we do it?

Dementia is a disease that cannot be cured, in present time. In order to help the patient and their relatives, the focus must be on finding ways to live better with dementia in the different phases of the illness. The early stages of dementia often involve a period of denial of their illness and not understanding that you need help. It is therefore difficult to ask these patients what they want of self help tools and techniques. To achieve user participation in such innovative projects, the solution can be to work with the patients and observing everyday life, as the act of interviewing poses challenges.

It is possible to involve the patient group, but you have to adapt to their abilities in the various phases. This requires expertise from those involved.
The Clinic of Innovation work closely with the National Centre for Ageing and Health and Geria – a resource centre for dementia and age psychiatry in Oslo, in the project “Alma's house”. We recommend close collaboration with such groups to rely on valuable skills in similar innovation processes. Furthermore, it is important to make sure you have enough time in the pilots to learn what is happening in the use of aid tools as the patients go from one phase to another.